A non-refundable deposit of 25% is required at the time of booking. The balance is due cash on arrival (No card facilities on site).
Please do not use wet wipes even if the packing states that they are flushable. If you use wet wipes in your toilet system, do not empty you septic wate on our site please. Once blocked the system may take several days to get a contractor in to unblock the system. If the toilets become blocked due to the emptying of waste tanks we may have to close the site.
No arrival before midday and departure before 11am.
On site bathroom to be left tidy
No commercial vehicles.
No extra guests other than those mentioned at time of booking are allowed unless the management is advised prior to arrival and the occupancy level has not been reached.
If you need to cancel your log cabin or caravan holiday please contact us immediately by telephone on 01691 682746. Please note deposits are NOT refundable.
We reserve the right to cancel or make any amendments to your caravan holiday without liability which may be necessary owing to circumstances beyond our control. We will endeavour to inform you as soon as possible.
We endeavour to provide facilities as advertised or previously available. We reserve the right to alter, delete or close amenities or facilities without prior notice and without compensation.
Pets - Up to two friendly pets are welcome on the caravan park at a small additional charge. No pets to be left unattended. Please let us know if you are bringing animals at the time of booking - and please contacts us if you plan to bring a pet which is not a domestic dog or cat. All pets must be controlled and not interfere with other guests, you may be asked to remove your pet should it cause a nuisance.
Pet waste to be picked up and placed in bin provided. No refunds will be given should you fail to control your pet and you are asked to remove it from the site.
We do not allow, fires, BBQs or candles in cabins/ hot tub/sauna or on decked areas due to the flammable materials used in construction of our cabins and decks.
The booking of a caravan pitch is completely independent of any booking for the fishery.
Please note, any breaches of the fishery rules could lead to residents being denied the privilege to fish, no refunds for cabin or caravan residents will be given for your stay.
The fishery may close without notice due to fish spawning or any other fishery related issue.
Please be considerate of your fellow residents particularly at night.
Force majeure - we regret we cannot accept any responsibility or pay any compensation for circumstances beyond our control such as natural disasters, industrial disputes, fires, technical problems, acts of government etc.
We do not permit the charging of electric vehicles.